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Operations Director 

Mandate:

The Operations Director is responsible for operating the assets (facilities) at Stepping Stones and generating a return on those assets by properly maintaining the assets, marketing to relevant audiences and managing the incoming business to maximize earnings. Additionally, the Operations Director also works with the Summer Camp Committee to make sure the Summer Camp has the resources, policies and administration it needs to function well each year.  The Operations Director will be the day to day face of Stepping Stones. 

They will do this by:

Business Management

• Develop a revenue plan and implement plans and processes to increase rental revenue at Stepping Stones to $250,000 per year, while ensuring each renter has a great experience!
  
• Make recommendations to board for capital allocations that ultimately increase earnings. 
  
• Prepare reports for the Board to demonstrate progress
  
• Develop policies for property usage to increase efficiency and limit liabilities. 

Marketing

• Share Stepping Stones through appropriate and timely communications to engage followers and encourage the participation of donors, volunteers, staff, counsellors and campers based on the needs of the Camp Committee and at the direction of the Board. 
  
• Build relationships with other groups or industries to grow awareness and encourage rentals
  
• Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis
  
• Coordinate fundraising events or festivals or other events at the direction of the Board.
  
• Represent Stepping Stones at appropriate events.
  

Camp Coordination

• Work directly with the Stepping Stones Bible Camp Committee to ensure: 
  
• the camp is properly administered with appropriate systems or software
  
• camp resources are planned and supplies ordered
  
• appropriate policies are in place and followed
  
• that activities and equipment for the camp are on the property and safe to use.

Property Management*

• Coordinate ongoing property maintenance and small property improvement projects.
  
• Ensure the rental facilities are properly cleaned and maintained. 

Requirements:

The Operations Director will have: 

1. A passion for the mission of Stepping Stones
2. A strong Christian Faith as evidenced by a commitment to their local Reformed Church
3. A good understanding of Stepping Stones Bible Camp and the supporting community
4. Resourceful character, with an eager willingness to try, adapt and solve problems
5. An entrepreneurial spirit, with a desire to develop, grow business and consistently implement and optimize processes
6. Clear and concise verbal and written communication skills
7. An initial understanding of (and willingness to continue to learn) the technical aspects of digital marketing and graphic design, website editing, google suites administration and the technical aspects of camp and booking software.